With the expansion of the MadCoServices App, residents can now quickly request assistance on various issues, including:
· Animal complaints
· Code enforcement and other violations
· Environmental health complaints
· Road hazards and repair
· Trash and weeds
When submitting a service request, the App allows the user to provide a photo as well as geo-tag the area of the issue, creating a more accurate and timely response from County staff. Once submitted, issues go directly to the tracking system for Madera County, and the resident is provided a tracking number. Residents are now able to follow up on their submittals and quickly receive an update on the issue.